Deliveries and Returns

Our shop undertakes to ship the items ordered within 48 hours following the validation of the order (no order is processed on Saturdays and Sundays).

A shipping confirmation email, including the tracking number, will be sent to you when your order is on its way.

All information concerning the delivery of your package is available on our delivery information page

You can track your package by clicking on the link: Package Tracking

For any other questions, you can contact our French support team 7 days a week from 8 a.m. to 7 p.m.: 00 via the following email address: contact@youhka.com

We process the orders you place quickly, usually within 12 hours.

For this reason, you have 12 hours after ordering to send a cancellation or modification email to contact@ youhka.com

Beyond this time your items will have already been shipped, so we will not be able to modify your order.

Despite our rigorous selection of trusted carriers, your package may arrive damaged.

Contact us at contact@youhka.com and our team will get back to you to replace the defective item or offer you a refund.

Don't worry! You can return your item to us up to 14 days after receipt.

Contact us at contact@youhka.com and our team will get back to you with return details.

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